Support FAQs
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Yes! Your tracking code should be sent to you directly when you make an order. However if you have not received this, simply send sales@wogancoffee.com an email with your order number, full name and postcode, and they will be able to reply with your tracking code.
All orders placed before 1pm Monday to Friday are sent out same day via first class post, or courier for next day delivery. If you are a local to Bristol, you will receive your package via our zero carbon delivery partners, Zedify. Please email sales@wogancoffee.com with your order number, full name, and postcode if you would like to receive your tracking number.
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questions about coffee
Our most popular Decaf coffee is the Organic Fair-trade Swiss Water Honduran Decaf. This process uses only water, temperature, and time to gently remove caffeine. Free of chemicals, and great for preserving the coffee's characteristics.
Alternatively, we have our MC Decaf. This uses methylene chloride as a solvent to extract caffeine from the raw materials.
Single Origin coffees come from one specific farm or origin. The purest of pure.